Versatile Master of Science in Informatics with broad multicultural experience in web design and technical support roles. Currently looking for a challenging new task as an Information Technology Analyst which allows purposeful contribution and expansion of technical and commercial skills within an international environment. Distinguishes with innovative spirit, strong analytical skills and the ability to quickly solve complex problems, delivering outstanding results supporting sustainable business strategies. Acts as a great team player, possessing outstanding intercultural, communication and language skills at all levels.
•Ran Google Analytics in order to track Tweets, Facebook Likes and Google+ for the company´s website using their respective API's.
•Realised an "Automated Coupon Delivery System" via email to qualified customers using WHMCS.
•Updated and modified the company´s website according to current management decisions and marketing strategies.
•Provided technical support for Swiss clients facing technical issues, for example while setting up their website or creating an email account.
•Supported the sales team in the role of a web publisher.
Customer Service Associate